Privacy Policy

1. Information We Collect

We may collect the following types of information:

Account Information

If you create an account, we may collect information such as your name, email address, login credentials, and account settings.

App Usage Information

We may collect information about how you use the app, including pages viewed, features used, questions submitted, responses viewed, session activity, device type, app version, crash reports, and diagnostic data.

User Content and Prompts

When you ask questions, submit prompts, save notes, or interact with Bible study features, we may process that content to provide app functionality, improve answer quality, maintain safety, and support user experience.

Payment Information

If paid features are enabled, payments may be processed by a third-party payment provider such as Stripe, Apple, or Google. We do not store full credit card numbers.

Support Communications

If you contact us for support, we may collect your email address and the content of your message so we can respond.

2. How We Use Information

We use information to:

• Provide and improve the Medetatio app
• Generate Bible study responses and related app features
• Maintain account access and user settings
• Process subscriptions or payments if paid features are enabled
• Monitor app performance, diagnose bugs, and improve reliability
• Respond to support, privacy, or account deletion requests
• Prevent abuse, fraud, spam, or unsafe use
• Comply with legal obligations

3. AI Processing

Medetatio uses artificial intelligence services, including OpenAI, to help generate responses. User prompts and related app content may be sent to AI service providers as needed to provide the app’s functionality.

Medetatio does not use user prompts to train public AI models.

We may review prompts, responses, feedback, and usage patterns internally to improve app quality, safety, accuracy, and user experience. Human review may occur for support, quality assurance, safety, debugging, abuse prevention, and product improvement.

4. Service Providers

We may share information with service providers that help us operate the app. These may include:

• OpenAI for AI response generation
• AWS for hosting, storage, and infrastructure
• Big Kitty Labs for app development, analytics, diagnostics, and crash reporting
• Stripe, Apple, or Google for payment processing if paid features are enabled
• Email, support, analytics, or security vendors as needed to operate the service

These providers may process information only as needed to provide services to Medetatio.

5. Sharing of Information

We do not sell user personal information. We may share information:

• With service providers that help operate the app
• When required by law, subpoena, regulation, or legal process
• To protect the rights, safety, and security of Medetatio, users, or others
• To investigate fraud, abuse, security incidents, or policy violations
• In connection with a merger, acquisition, financing, restructuring, or sale of business assets
• With a user’s consent or direction

6. Children’s Privacy

Medetatio may be used by children only with parent or guardian involvement and permission. We do not knowingly collect personal information from children under 13 without appropriate parental consent. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it. Parents or guardians may contact us at privacy@firstborns.org to request review or deletion of a child’s information.

7. Data Retention

We retain information for as long as needed to provide the app, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and improve the service. Some information may be retained in backups, logs, payment records, security records, or legal records for a limited period after account deletion.

8. Account Deletion

Users may request deletion of their Medetatio account and associated personal information by emailing privacy@firstborns.org with the subject line “Delete My Account.” We may retain limited information where required for legal, payment, security, fraud-prevention, or compliance purposes.

9. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no online service can guarantee complete security.

10. Your Choices

You may:

• Request access to personal information associated with your account
• Request correction or deletion of your information
• Request account deletion
• Opt out of certain communications where available
• Stop using the app at any time

To make a privacy request, contact privacy@firstborns.org.

11. Third-Party Links and Content

Medetatio may reference Bible translations, external resources, app stores, payment providers, or third-party services. These third parties may have their own privacy policies and terms.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date and may provide additional notice through the app or website.

13. Contact